If Management
is the Mind, then HR is the Language of an organization that translates goals
into actions. And that`s the reason why success of organizations depend on how
well equipped is the HR Department in the organization. The concept of Business
HR has raised the management`s expectations like never before. We have a
generation of HR professionals who understand the business, are confident of taking
decisions and open to face new challenges.
So
what has actually changed? I believe, all the sub functions of HR have been spruced
up as per the changing business scenario. Engaging yourself in certain areas
surely helps you getting prepared for New age HR.
Keep your COMMUNICATION channels open all the time.
Cutting down the barrier of different age groups, designations and levels, choose
the different mode of communication in different situations. There are
occasions when employees would essentially need a touch of Human in this age of
Machines- dead communication v/s a live interactive communication. Evaluate
which mode will work best in what situation and then act.
Demonstrate LEADERSHIP by creating strategic goals not only for the HR department
but also for the organization. Justifying the functional elements of a
strategic goal to the management team is vital. Understand the motivations at different levels,
keep the employee morale, job satisfaction high so that employee retention is
high and make your organization a learning platform.
Make sure you
know the fundamentals of your COMPANY
BUSINESS. This will help you connecting to the different stake holders in
the company as you will easily understand the language they are speaking plus
you can make decision keeping in view the business needs.
Emphasize
on TRAINING needs and convince
Management about future benefit of training programs in the organization. Foresee
the training needs of the company and develop systems that would prepare
employees for the future challenges of the job. With expectations properly set,
people perform better, thereby increasing the productivity and employee
retention is done automatically.
Building INTERPESONAL RELATIONSHIP with the employees is a fundamental to your success. Be
watchful but don`t try to intimidate the employees. That way you lose the
credibility and trust and people don`t connect to you. Try to bring in positive
discipline rather than resorting to adhocism.
Organizations have become cosmopolitan and H R has to make
sure that the individual differences are respected in the organization. Openly
address such issues using various modes of communication.
